Arrow Employment Services
We help you find and keep a good helper
About
Arrow is a well-established Filipino domestic helper agency in Yau Ma Tei, operating under POLO accreditation (POLOHK-0722-087) and HK Labour Department licensing. Their differentiator is the Arrow Training in the Philippines — a 4-day pre-departure programme covering Chinese cooking, childcare, housekeeping, Cantonese, and Hong Kong cultural orientation — something most agencies don't run in-house. They also provide a guesthouse for helpers processing locally, which removes a major logistical headache for both helpers and employers. The community and spiritual support dimension (mentioned in multiple reviews) appears genuine and is unusual in this sector.
What Clients Say
19 reviews averaging 4.4 stars. Reviewers are almost entirely Filipino domestic helpers who describe Arrow as caring, supportive, and community-oriented — beyond just an agency. Multiple reviews mention that Arrow feels like family. Employer-side reviews are not visible but placement volume and retention suggest satisfied clients.
Why Choose Them
- ✓ POLO-accredited (POLOHK-0722-087)
- ✓ Proprietary 4-day Arrow Training in Philippines
- ✓ Guesthouse for locally processing helpers
- ✓ Community and support programmes for placed helpers
- ✓ 25% replacement discount within first 6 months
- ✓ Free replacement if helper does not arrive
Services
Industries Served
Placement Levels
FAQ
What is included in the Standard Overseas Hire package?
Pre-screened interviews, POLO and immigration documentation, 4-day Arrow Training, medical exam, airport pick-up, 1-2 nights accommodation, pre-work orientation, and 25% replacement discount in first 6 months. Air ticket is extra.
Do you have a local processing option?
Yes — we offer local processing for helpers already in HK as well as direct overseas hire from the Philippines.
Social Proof
- • POLO and HK Labour Department licensed
- • Active community support programmes
- • Consistently positive reviews from placed helpers